Support Policy

At khucra.com, we prioritize excellent customer support to ensure a smooth shopping experience for all users. Our dedicated support team is here to assist buyers and sellers with any inquiries or issues promptly and professionally.

Support Services Include:

• Assistance with order placement and tracking
• Help with product information and specifications
• Support for returns, refunds, and cancellations
• Seller account and listing support
• Payment and transaction inquiries
• Technical support for website and app

Contact Channels:

Email: support@khucra.com

Phone: +8801902916420

Help Center: Comprehensive FAQs and guides on the website

Response Time:

We aim to respond to all queries within 24 hours on business days.

Customer Commitment:

Your satisfaction matters to us. We encourage feedback to improve our services and maintain a trustworthy marketplace.